Does the TIGERSECU HD VIEWER app send push alerts to my phone when motion is detected on the 2MP DVR?

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Question: Does the TIGERSECU HD VIEWER app send push alerts to my phone when motion is detected on the 2MP DVR?

Yes, the TIGERSECU HD VIEWER app can send push alerts to your phone when motion is detected on the 2MP DVR. The motion detection function is enabled by default on the DVR. Follow these steps to receive a motion alert on your phone:

Log into the DVR:
- Open the TIGERSECU HD Viewer app on your phone and log into your DVR.
Enable Push Alerts:
- Tap the Control icon within the app.
- Change the status from UnNotify to Notify to enable push alerts.

Ensure App Notifications are Enabled:

- Make sure the notification function is enabled for the TIGERSECU HD Viewer app in your phone’s settings.

By following these steps, you should start receiving push notifications on your phone when motion is detected by your 2MP DVR.

Troubleshooting:

If you have completed the settings within the app but did not receive an alert, please return to the DVR and verify the motion trigger settings.

Go to the DVR – Main Menu – Motion Menu – Motion (Check) – Trigger Setting – Linkage Action – Notification (Check) – Notification Setup –Choose the name of your phone – Click OK.

Need Further Assistance?

For any additional questions, reach out to us at 323-315-0396, Monday to Friday, 9 am – 5 pm Pacific Time, or email service@tigersecu.com. We will respond within 12 hours.