Call us at 323-315-0396, available Mon.-Fri. from 9:00am to 5:00pm Pacific Time.

Do I need to connect the WiFi NVR to the router with an Ethernet cable for remote access via the Tuya app?

Question: Do I need to connect the WiFi NVR to the router with an Ethernet cable for remote access via the Tuya app?

Yes, the WiFi NVR needs to be connected to the router with an Ethernet cable to obtain access to the Internet. While the WiFi IP camera and the WiFi NVR can connect to each other wirelessly via their built-in WiFi modules, the Ethernet connection to the router is required for remote access using the Tuya app.

Need Further Assistance?

For any additional questions, reach out to us at 323-315-0396, Monday to Friday, 9 am – 5 pm Pacific Time, or email service@tigersecu.com. We will respond within 12 hours.

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