Thank you for choosing TIGERSECU as your trusted provider of security solutions. We strive to ensure a seamless and satisfactory shopping experience for all our customers. Please take a moment to review our shipping and delivery policy.

Shipping Destinations:

We are pleased to offer shipping to all 50 states within the United States, including the contiguous states, as well as Alaska, Hawaii, Puerto Rico, and Canada. However, we regret to inform you that we currently do not support shipping to other international or remote locations.

Shipping Methods and Times:

Standard shipping: We are pleased to offer standard shipping for all orders at no additional cost. This ensures that you receive your items without incurring any shipping fees.

Expedited shipping: If you require expedited shipping or have specific time constraints, please contact our customer service team before placing your order. They will assist you in arranging the necessary shipping options and provide you with the associated costs.

Order Processing Time:

Upon placing your order, please allow for order processing and preparation. Typically, this process takes 1-2 business days.

Tracking and Notifications:

To keep you informed about the status of your shipment, we provide tracking numbers for all orders. Once your order has been shipped, you will receive an email notification with your tracking number. You can use this tracking number to monitor the progress of your shipment through our designated tracking platform.

Returns and Exchanges:

We want you to be fully satisfied with your purchase. If you receive damaged, defective, or incorrect items due to shipping, please refer to our dedicated warranty and return policy for detailed instructions on how to proceed.

Customer Support:

If you have any questions or concerns regarding our shipping and delivery policy, our customer support team is available to assist you. Please feel free to contact us via phone at 323-315-0396 or email us at service@tigersecu.com. Our customer support hours are Monday – Friday, 9:00 am – 5:00 pm, Pacific Time, and we strive to respond to all inquiries within 12 hours.

We appreciate your understanding and cooperation with our shipping and delivery policy. Should you require any further assistance, please do not hesitate to reach out. Thank you for choosing TIGERSECU as your security solutions provider.